Jamit Software Forum

Jamit Job Board Customers => User-to-User Support => Topic started by: clarinda on August 30, 2010, 04:37:29 pm



Title: Emails no longer being sent
Post by: clarinda on August 30, 2010, 04:37:29 pm
Hi,

I have been using the jammit jobs board for nearly a year now and for a while it was perfect however it has now stopped sending emails to clients and to admin, it does not send login details, applications, passwords, jobs etc.

I have not changed any configurations and I have spoken to my hosting supplier who stated that they are able to send emails from my server using their own script.

Can anyone advise what the problem might be.

Thanks


Title: Re: Emails no longer being sent
Post by: Amjad on August 30, 2010, 05:13:23 pm
what version u use? also what error you get in the list qoue  ,is it look like " it was not possible to send message " ?


Title: Re: Emails no longer being sent
Post by: clarinda on August 30, 2010, 08:04:46 pm
Hi,

I am using v 3.5.3 and the list queue is stating that the emails have been sent

Thanks


Title: Re: Emails no longer being sent
Post by: steve on August 30, 2010, 11:23:29 pm
try re-uploading your backup. I find that sometimes a file just stops working for some reason and uploading a new file and overwriting the bad file helps.


Title: Re: Emails no longer being sent
Post by: clarinda on September 05, 2010, 12:32:54 am
thanks steve I have tried that but it is still not working. I am going back to the host.

Can someone tell me which files in the web folder deal with the sending of mail and specifically which file contains the mail command.

Thanks


Title: Re: Emails no longer being sent
Post by: rogerkouk on September 05, 2010, 12:36:49 pm
it's the files in folder include/lib/mail

roger


Title: Re: Emails no longer being sent
Post by: clarinda on September 06, 2010, 09:34:48 am
Thanks,

The host now states "Our Systems Team have had a look at the logs and can see that your mail script is trying to send using the function called 'sendmail', I'm afraid that we cannot guarantee that this is set up and configured correctly for sending messages, as this is the case I would suggest that you check the configuration of your web site to ensure that you send using 'PHP Mail' or similar."

Is it possible to send via PHP Mail with jammit?

Although sendmail seem to work for 6 months with my host so something must have changed somewhere.

Any advice would be gratefully received.

Thanks,


Title: Re: Emails no longer being sent
Post by: rogerkouk on September 06, 2010, 02:21:44 pm
connect to your admin panel
click 'Main Config...'
click 'Email settings'
select 'No - Email will be sent through the PHP mail() function. You do not need to fill in your SMTP settings.'
click 'Save configuration'
this will set JB_USE_MAIL_FUNCTION to 'YES'
in file include/mail_manager.php line 444, class 'email_message_class' will be called
in file include/lib/mail/email_message.php, function mail() will be used
roger


Title: Re: Emails no longer being sent
Post by: clarinda on September 21, 2010, 10:57:19 am
thanks for your help all is working now


Title: Re: Emails no longer being sent
Post by: clarinda on September 22, 2010, 03:12:23 pm
Spoke too soon,

I am still having a few issues with emails.

I get the following errors when candidates try to send email applications via the jobs board:

MISSING_MAILBOX_TERMINATOR .SYNTAX-ERROR.

could not open part file /home/sites/vip7079028/httpd/htdocs/upload_files/docs/temp/karenUppal5844att1.doc

Any ideas,

Thanks,