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Author Topic: it was not possible to read line from the SMTP server: the server disconnected  (Read 9028 times)
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Jammers
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« on: November 16, 2009, 01:23:57 pm »

Hi Guys....
Sometimes I get the following error when I try to send emails "it was not possible to read line from the SMTP server: the server disconnected". I cannot resend the Email though I click the link "Resend". The "To Addr" Email is correct and works fine. But after 6 retries nothing helps.

In my 'Email Seertings' everything is correct. Sometimes I switch to internal send function of 'PHP mail()' but it does not work with JBB. But it works with my Gallery of 4images and with Wordpress. What's wrong in JBB? And why does the SMTP function in JJB have errors with some Emails?

Any help for me?

Best regards,
Thorsten
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rogerkouk
Jammers
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« Reply #1 on: September 02, 2010, 09:58:47 pm »

Hi I have recently installed JBB latest version and for me too the php mail() does not work at all
I don't know if it has to do with my hosting that is not compatible with the class 'email_message_class' in file 'email_message.php' that is used by JBB to send emails
I get a message like 'it was not possible to send the email'
But I have had no problems in using the mail() function thousands of times during the past 5 years with this hosting
I would appreciate any indication about how to solve this problem
Roger
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Jammers
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« Reply #2 on: September 03, 2010, 09:59:47 am »

Hi,
I switched back to v3.5.3 of JJB because of some errors in version 3.6.4. I didn't tested v3.6.5 at the moment.
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rogerkouk
Jammers
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« Reply #3 on: September 03, 2010, 11:27:08 am »

It's a pity if one has to switch to older versions in order that mail() works!
There must be a way to address this issue without doing so
Maybe JBB developers team could make the effort to help a little bit!
But no answer till now from the support
Roger
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Jammers
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« Reply #4 on: September 03, 2010, 11:58:11 am »

Yes I know these problems. So I learned from an I do everytime a backup of database and of file structure. I hope you'll get support from Adam soon.

Bye,
Thorsten
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