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May 27th, 2009 - Jamit Software Launches the forum today!
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Author Topic: Emails no longer being sent  (Read 4051 times)
clarinda
Jammers
Jr. Member
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Posts: 16


« on: August 30, 2010, 04:37:29 pm »

Hi,

I have been using the jammit jobs board for nearly a year now and for a while it was perfect however it has now stopped sending emails to clients and to admin, it does not send login details, applications, passwords, jobs etc.

I have not changed any configurations and I have spoken to my hosting supplier who stated that they are able to send emails from my server using their own script.

Can anyone advise what the problem might be.

Thanks
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Amjad
Global Moderator
Hero Member
*****
Posts: 109


« Reply #1 on: August 30, 2010, 05:13:23 pm »

what version u use? also what error you get in the list qoue  ,is it look like " it was not possible to send message " ?
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clarinda
Jammers
Jr. Member
*
Posts: 16


« Reply #2 on: August 30, 2010, 08:04:46 pm »

Hi,

I am using v 3.5.3 and the list queue is stating that the emails have been sent

Thanks
« Last Edit: August 30, 2010, 08:19:24 pm by clarinda » Logged
steve
Jammers
Hero Member
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Posts: 150


« Reply #3 on: August 30, 2010, 11:23:29 pm »

try re-uploading your backup. I find that sometimes a file just stops working for some reason and uploading a new file and overwriting the bad file helps.
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clarinda
Jammers
Jr. Member
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Posts: 16


« Reply #4 on: September 05, 2010, 12:32:54 am »

thanks steve I have tried that but it is still not working. I am going back to the host.

Can someone tell me which files in the web folder deal with the sending of mail and specifically which file contains the mail command.

Thanks
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rogerkouk
Jammers
Full Member
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Posts: 24


« Reply #5 on: September 05, 2010, 12:36:49 pm »

it's the files in folder include/lib/mail

roger
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clarinda
Jammers
Jr. Member
*
Posts: 16


« Reply #6 on: September 06, 2010, 09:34:48 am »

Thanks,

The host now states "Our Systems Team have had a look at the logs and can see that your mail script is trying to send using the function called 'sendmail', I'm afraid that we cannot guarantee that this is set up and configured correctly for sending messages, as this is the case I would suggest that you check the configuration of your web site to ensure that you send using 'PHP Mail' or similar."

Is it possible to send via PHP Mail with jammit?

Although sendmail seem to work for 6 months with my host so something must have changed somewhere.

Any advice would be gratefully received.

Thanks,
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rogerkouk
Jammers
Full Member
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Posts: 24


« Reply #7 on: September 06, 2010, 02:21:44 pm »

connect to your admin panel
click 'Main Config...'
click 'Email settings'
select 'No - Email will be sent through the PHP mail() function. You do not need to fill in your SMTP settings.'
click 'Save configuration'
this will set JB_USE_MAIL_FUNCTION to 'YES'
in file include/mail_manager.php line 444, class 'email_message_class' will be called
in file include/lib/mail/email_message.php, function mail() will be used
roger
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clarinda
Jammers
Jr. Member
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Posts: 16


« Reply #8 on: September 21, 2010, 10:57:19 am »

thanks for your help all is working now
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clarinda
Jammers
Jr. Member
*
Posts: 16


« Reply #9 on: September 22, 2010, 03:12:23 pm »

Spoke too soon,

I am still having a few issues with emails.

I get the following errors when candidates try to send email applications via the jobs board:

MISSING_MAILBOX_TERMINATOR .SYNTAX-ERROR.

could not open part file /home/sites/vip7079028/httpd/htdocs/upload_files/docs/temp/karenUppal5844att1.doc

Any ideas,

Thanks,
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