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Author Topic: Last Name, First Name issue in 3.6.8  (Read 2254 times)
Sr. Member
Posts: 51

« on: February 11, 2011, 07:14:32 am »

My site is running on 3.6.8 and although in the Main Config I have set the "Name Display Format" as "F L" but emails including those sent on sign up, as well as newsletters are addressing the recipient as "Last Name, First Name" in the "TO:" field. In the message body, they are addressing as Dear First Name Last Name in the signup emails, while in the newsletter they are "dear Last Name, First Name".

To check if your system is doing this, first check the setting for "Name Display Format" in the Main Config, and then check the emails in the List Queue.

Any recommendations on how to deal with the problem so that the name is displayed as "Dear John Smith" rather than "Dear Smith, John".
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